Is there a problem with your Harold's bag?
Write to us and send us a photo. Then we can easily assess how we can help you.
Defects within the warranty period - unless caused by improper use - will be repaired free of charge.
We repair defects outside the warranty at fair prices. Because it is in our concept of sustainability to keep a bag made of good leather as long as possible (and if it seems reasonable). For this, you will receive a quotation after you have sent us a photo and a short description by e-mail to:
Our know-how also allows us to repair bags from other manufacturers, especially if they are leather bags. You will receive a quotation for this after you have sent us a photo and a short description by e-mail:
Important note: We do not, however, repair travel cases with trolley linkages, as there are no spare parts available for these.
Harold's Lederwaren GmbH
Lämmerspieler Strasse 40-42
The sending is always at the expense of the sending person or company. We do not accept packages sent freight collect.